Health Screening

Medical Care Direct is able to offer special rates for Health Screening services around the UK with either male or female doctors. Please contact them directly on 0844 8481460 (national rate).

How to complain

If you have any complaint about an aspect of the service you receive, in the first instance please contact us

If you feel your complaint is not dealt with to your satisfaction you can then contact the Financial Ombudsman Service, South Quay Plaza, 183, Marsh Wall, London E14 9SR or visit their website www.financialombudsman. org.uk. This will not affect your right to take legal proceedings.

In the event of any complaint, we would treat you as a normal retail customer and not make any assumptions of specialist investment knowledge on your part.

Compensation

Information on compensation arrangements is available from the Metropolitan Police Friendly Society Ltd. We are a member of the Financial Services Compensation Scheme.

Law

In legal disputes the law of England and Wales will apply.