Information for Members
Here is a list of some of our most frequently asked questions. If your question is not on the list the please contact us.
About your membership
- How do I notify you of a change of address?
- Are my family eligible to join?
- Click here for information about Continuing your membership into retirement.
About your benefits
- How can I get a current valuation of my metfriendly savings plans and investments?
- How can I increase my Flexible Savings Plan premium?
- How can I increase my ISA premium?
- Where can I apply for other savings plans and investments online?
- Where can I find information about my benefit statement?
Claims/Cancellations
- How do I cancel my protection policies? (e.g. Life Insurance or Income Protection)
- How do I surrender my savings plans?
- How do I make a claim under my Income Protection policy?
- How do I make an Critical Illness and Retirement Benefit claim?