Other Information
Why should I read this document?
The Financial Services Authority is the independent financial services regulator.
It requires us, the Metropolitan Police Friendly Society, to give you this important
information to help you decide if this product is right for you. You should read this
document carefully so that you understand what you are buying, and then keep it safe for future reference.
How to complain
- If you have any complaint about an aspect
of the service you have received, in the first
instance please contact us.
A written summary of our complaints handling procedure is available from us.
- If you feel your complaint is not dealt with
to your satisfaction, you can then contact the
Financial Ombudsman Service, South Quay Plaza,
183 Marsh Wall, London E14 9SR or visit their website
www.financial-ombudsman.org.uk. This will not affect your right
to take legal proceedings.
- In the event of any complaint, we would treat you as a normal
retail customer and not make any assumptions of specialist
knowledge on your part.
Compensation
Law
- In legal disputes the law of England and Wales will apply.
- Full details of these plans are contained in the policy document - specimens are available by clicking on the appropriate button on the right.
- On taking out either of these plans, you will be issued with a policy document and schedule.
- All the lives assured covered by the plan will be members of the Society and subject to our Rules which are available by clicking here.
